Return Policy
Book Return Policy for Undergraduate & Graduate Students
St. Vincent College Bookstore
Revised July 2020
PLEASE NOTE: Due to the COVID-19 Pandemic, we cannot accept clothing returns or exchanges. ALL clothing is FINAL SALE at this time. We apologize for this inconvenience. Thank you!
FIRST WEEK OF SCHOOL: (Monday – Friday): NEW, USED & RENTED Textbooks & Course Materials can be returned for a full refund during the first week of each semester. New books cannot be marked in any way. Those books that are shrink-wrapped cannot be returned if the shrink-wrap is badly torn or removed. Cash register receipt MUST accompany return.
SECOND WEEK OF SCHOOL (Monday – Friday): NEW, USED & RENTED Textbooks & Course Materials can be returned for a full refund during the second week of the semester ONLY IF A CLASS HAS BEEN DROPPED. An ADD/DROP history from the registrar’s office and cash register receipt MUST accompany the return(s). New books cannot be marked in any way. Those books that are shrink-wrapped cannot be returned if the shrink-wrap is badly torn or missing. After the 2nd week of school as described above, NEW, USED & RENTED Textbooks and Course Materials are non-returnable, and any future sales for the semester are final.
OTHER IMPORTANT POINTS TO REMEMBER:
ü No refunds will be given on sets of books that have been opened.
ü If the book was purchased by check, the Bookstore will issue a credit for 14 days from purchase date before giving a cash refund.
ü No refunds will be given on special orders.
ü If a book was purchased by CREDIT CARD, the above regulations apply in addition to the following: book must be accompanied by cash register receipt. A reversal will be made on the credit card account. No cash refund will be given. If a book was purchased with a DEBIT CARD, a return will be done on the card as a CREDIT transaction, which can take up to a week to be posted back to your account.
Textbook Re-Orders
Students must special order a book if it is out of stock. Payment is REQUIRED at the time of ordering. No refunds will be given after the order has been processed.
Please Note: The reason for this policy is because the Bookstore must work within publisher guidelines, reorder procedures, and out-of-stock situations. If you buy a book from a friend, do so before you buy ours.