Return Policy

Book Return Policy for Undergraduate & Graduate Students

St. Vincent College Bookstore

Revised December 2013

FIRST WEEK OF SCHOOL: (Monday – Friday): NEW, USED & RENTED Textbooks & Course Materials can be returned for a full refund during the first week of each semester.  New books cannot be marked in any way.  Those books that are shrink-wrapped cannot be returned if the shrink-wrap is badly torn or removed.  Cash register receipt MUST accompany return.

SECOND WEEK OF SCHOOL (Monday – Friday): NEW, USED & RENTED Textbooks & Course Materials can be returned for a full refund during the second week of the semester ONLY IF A CLASS HAS BEEN DROPPED.  An ADD/DROP history from the registrar’s office and cash register receipt MUST accompany the return(s).  New books cannot be marked in any way.  Those books that are shrink-wrapped cannot be returned if the shrink-wrap is badly torn or missing.  After the 2nd week of school as described above, NEW, USED & RENTED Textbooks and Course Materials are non-returnable, and any future sales for the semester are final.

OTHER IMPORTANT POINTS TO REMEMBER:

ü  No refunds will be given on sets of books that have been opened.

ü  If the book was purchased by check, the Bookstore will issue a credit for 14 days from purchase date before giving a cash refund.

ü  No refunds will be given on special orders.

ü  If a book was purchased by CREDIT CARD, the above regulations apply in addition to the following: book must be accompanied by cash register receipt.  A reversal will be made on the credit card account.  No cash refund will be given. If a book was purchased with a DEBIT CARD, a return will be done on the card as a CREDIT transaction, which can take up to a week to be posted back to your account.

 

Textbook Re-Orders

Students must special order a book if it is out of stock.  Payment is REQUIRED at the time of ordering.  No refunds will be given after the order has been processed.

Please Note: The reason for this policy is because the Bookstore must work within publisher guidelines, reorder procedures, and out-of-stock situations.  If you buy a book from a friend, do so before you buy ours.